Protect and reinforce your brand and human capital with consistent, clear messaging.
Whatever the event, having a strong communications plan in place to manage employee, customer, vendor and investor perceptions is critical. However, the need to communicate clearly and regularly to a variety of stakeholders, on top of the demands of maintaining day-to-day operations, can strain your resources and performance and distract from your organizational goals.
We can lessen that burden by providing impactful, scalable and cost-effective communications to instill confidence and promote stability during uncertain times. With our extensive experience working across industries on large and small matters, we thoroughly understand the legalities, financial goals and nuances your business is facing. Our services include:
We conduct a complete assessment of each situation, including industry and market conditions. We then identify points of vulnerability and develop a plan to bridge any gaps.
Strategic Communications Planning
We draft a communication plan and provide strategy, guidance and implementation support, working together with your internal teams and outside advisors.
Media Strategy and Relations
We develop a media strategy that includes media training, story placement, op-ed writing and placement, social media campaigns, speechwriting and media research and monitoring services.
Critical Constituent Outreach
We develop an outreach strategy and supporting documents and keep critical groups informed every step of the way to maintain productivity and engender trust.
Development of Communications Materials
Collaborating with your legal, financial and other advisors, we prepare all necessary foundational documents, such as letters, FAQs, talking points and scripts for use with media, employees, customers, vendors and other critical constituents.
Distribution of Communications Materials
We establish distribution channels that ensure timely, cost-effective information flow and provide logistical support by pushing communications through a variety of distribution channels.
We design and administer special websites, contact center activities or hotlines so that constituents have immediate access to up-to-date information.